6 steps to making your customers feel safe online

There is increasing business to be done online, Amazon is in the race to be a $1 Trillion company, while over here in Nigeria, CBN has reported an increase in online transactions. While this is all good, I mean Nigeria recorded about N64 trillion, in electronic transactions since the implementation of the cashless policy. The bad part, of that amount 2.19 billion Naira was lost to fraudsters within that period. So as a business owner conducting business online you understand the fears customers have about paying for goods or services online. As a customer, you also want to be assured that you will get what you paid for. So how do you as a small business owner make your customers safe online? You can start with these steps 1. Be reachable offline too Put your ...